At Diving Gifting, we respect and protect the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By accessing or using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

a. Personal Information:

• Name
• Email address
• Phone number
• Shipping address
• Billing information (e.g., UPI, Credit card details)
• Company details (For corporate orders)
• Customization preferences (e.g., Names, Messages on gifts)

b. Non-Personal Information:

• Browser type
• IP address
• Pages visited on our website
• Referring website (if applicable)
• Date and time of your visit

2. How We Use Your Information

We use the information we collect to provide you with personalized services and ensure smooth operations. Specifically, we may use your information to:

• Process and fulfil your orders, including delivery and payment processing
• Customize your gifts based on your preferences
• Communicate with you regarding your order or account
• Send you updates on our products, services, and promotions (if opted in)
• Improve our website and services by analysing user behaviour
• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party partners (e.g., Delivery services) to facilitate order fulfilment and payment processing.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., Court orders).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We implement a variety of security measures to ensure the protection of your personal data. These include:

• Secure servers and encryption for sensitive information
• Limited access to personal information, restricted to authorized personnel
• Regular audits and security assessments of our systems

While we strive to protect your personal data, please note that no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and track certain information about your visit. Cookies are small files that are stored on your device to remember preferences and other data.

• Necessary Cookies: These are essential for the website to function properly.
• Performance Cookies: These track user behaviour and help us improve the site’s functionality.
• Advertising Cookies: These are used to show you relevant promotions based on your browsing history.

You can control and manage cookies through your browser settings. However, disabling cookies may affect certain functionalities of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Privacy Rights

Depending on your location, you may have certain privacy rights under applicable data protection laws, including the right to:

• Access the personal data we hold about you
• Request correction of incorrect or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Opt-out of marketing communications

If you would like to exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 15. We do not knowingly collect personal information from children under 15. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at:

• Email: [email protected]
• Phone: +91 63607 44942
• Address: Hongasandra, Bangalore, Karnataka, India.

By using our website and services, you agree to this Privacy Policy. Thank you for trusting Diving Gifting with your personal information.